Return & Refunds Policy

Last Updated: March 10, 2025

1. Return Eligibility

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

• The item must be in its original condition, unused, and with all packaging.
• Returns must be requested within 30 days of the delivery date.
• Custom or personalized products are not eligible for returns unless defective.

2. Return Process

To initiate a return, please follow these steps:

• Contact us at [email protected] with your order number.
• We will provide a return authorization and shipping instructions.
• Securely pack the item and send it to the address provided.

3. Refund Policy

Once your return is received and inspected, we will process your refund:

• Approved refunds will be issued within 5-7 business days.
• Refunds will be credited to the original payment method.
• Shipping fees are non-refundable unless the return is due to a defect.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving the item.

5. Non-Returnable Items

Some items cannot be returned, including:

• Customized or personalized products.
• Items that have been used or damaged after delivery.
• Gift cards or promotional items.